Resilience and Automation

Automation and Disaster Recovery for Hyperion Data Management

Automation, scripting, backup, and disaster recovery improvements for a complex Hyperion Financial Data Management environment.

Customer Summary

A global wellness and weight-management brand focused on helping customers build healthier habits through products and community support.

Challenges

The customer faced a clustered and complex environment where high availability was critical. Bugs in the existing Hyperion Financial Data Management version and data pull issues from EBS to Enterprise Performance Management created operational delays.

Services & Solution

Modified scripting related to Hyperion Financial Data Management jobs and changed file sizing to support correct processing.
Addressed manual user-driven efforts to improve operational flow.
Removed manual effort through scripting and automation.
Implemented a disaster recovery solution with standby database sync and AWS backup support.
Completed full disaster recovery testing as well as configuration work, reducing the need for a separate DR application instance.
Automated the rebuild of the application server within strict SLA timelines.

Business Impact

Resolved an automated script process to work around an inherent issue.
Solved technology configuration issues that reduced PaaS costs and resulted in supplier credits.
Enabled full disaster recovery failover in less than three hours.

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